Privacy Policy
At New Life, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our services or visiting our website.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, contact information (phone, email, address), Social Security number
- Health Information: Medical history, diagnoses, treatment plans, and other health data relevant to providing our care services
- Financial Information: Payment details for care services, health insurance information
- Website Data: IP addresses, browser information, and usage patterns collected when you visit our website
2. How We Use Your Information
- Provide personalized care and healthcare services
- Facilitate transportation, nutrition counseling, and therapeutic activities
- Assist with healthcare program applications (e.g., Medi-Cal, Medicare)
- Improve our services and ensure compliance with regulations
- Send important updates and notifications related to your care or the services we provide
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Healthcare Providers: To coordinate and deliver care
- Government Agencies: For assistance with healthcare programs like Medi-Cal or Medicare
- Authorized Service Providers: Trusted third-party companies that help us deliver services (e.g., transportation providers)
We will only share your information when necessary for service delivery or required by law.
4. Data Security
New Life implements industry-standard measures to protect your personal data. We use encryption, secure storage, and other security protocols to prevent unauthorized access to your information. However, no data transmission over the internet can be guaranteed 100% secure, and we encourage you to protect your login credentials and personal information.
5. Retention of Information
We retain your personal and health-related information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Afterward, we securely delete or anonymize your data.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent to data processing where applicable
- Request the deletion of your personal information (subject to legal or regulatory obligations)
To exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our website may contain links to external sites. New Life is not responsible for the content or privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the revised date will be reflected at the top of the policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: privacy@newlifeadhc.com